Privacy Policy

Last Updated: September 7, 2025

Introduction

At Salvatore ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website salvaatore.com or place an order with us.

This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applies to all information collected through our website, in-person, over the phone, or from any related services, sales, marketing, or events.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

Information We Collect

We collect information that you voluntarily provide to us when you place an order, express interest in obtaining information about us or our products, or otherwise contact us.

Personal Information

The personal information we may collect includes:

  • Name
  • Email address
  • Phone number
  • Delivery address (if applicable)
  • Order history and preferences
  • Payment information (we do not store complete credit card details)

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Referral source
  • Pages visited
  • Time and date of visit

This information is collected using cookies and similar tracking technologies. For more information about our use of cookies, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your orders
  • Provide customer service and respond to inquiries
  • Send order confirmations and updates
  • Improve our website, products, and services
  • Administer promotions, contests, or surveys
  • Send promotional communications (with your consent)
  • Protect against fraudulent transactions
  • Comply with legal obligations

Disclosure of Your Information

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
  • Business Transfers: We may share or transfer your information in connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets.
  • Legal Obligations: We may disclose your information where required by law or if we believe that disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process.
  • With Your Consent: We may disclose your information for any other purpose with your consent.

Your Privacy Rights

Under PIPEDA, you have the right to:

  • Access your personal information that we hold
  • Request correction of your personal information
  • Withdraw consent for the collection, use, or disclosure of your personal information
  • File a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this Privacy Policy, your personal information, our use and disclosure practices, or your consent choices, please contact us at:

Salvatore
5401 Bd des Galeries, Québec, QC G2K 1N4
Email: [email protected]
Phone: +1-418-871-3854